Last Updated: March 26, 2026 · Effective Date: March 26, 2026
Watson Private Investigation Services is a licensed Texas private investigation firm. We handle sensitive personal and legal information as a core part of our work. We take your privacy seriously and are committed to protecting it with the same rigor we apply to every investigation.
Watson Private Investigation Services ("Watson PI," "we," "us," or "our"), operated by David Watson (Texas PI License A11319), is committed to protecting the privacy and confidentiality of all individuals who contact us, engage our services, or visit this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in connection with our website at watsonpi-bdjoazg8.manus.space and any related services.
By using our website or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
We collect information you voluntarily provide and information automatically gathered through your use of our website.
Information You Provide Directly
When you submit a contact form, request a consultation, or communicate with us, we may collect: your first and last name; phone number; email address; type of investigation inquiry; urgency level; and a brief description of your situation. When you access a client portal link, we collect your portal access activity (date and time of access).
Information Collected Automatically
When you visit our website, we may collect: IP address; browser type and version; pages visited and time spent; referring URL; and device type. This information is collected via standard web analytics tools and is used in aggregate form to improve website performance.
Information We Do Not Collect
We do not collect payment card information through this website. We do not collect Social Security numbers, government ID numbers, or sensitive financial information through our website contact forms.
We use the information we collect for the following purposes:
To respond to your inquiry and provide a consultation regarding our investigative services. To communicate with you about your case, investigation status, or service engagement. To generate and deliver client portal links and retainer agreements. To send you the secure portal link and associated documents via email when you engage our services. To improve our website and service offerings based on aggregate usage data. To comply with applicable Texas law and professional licensing requirements.
We do not use your information for unsolicited marketing, advertising, or sale to third parties.
Watson PI operates under strict professional confidentiality obligations as a licensed Texas private investigator. All case-related information, including the fact that you have retained our services, the nature of your investigation, findings, reports, and all communications, is held in strict confidence.
We do not discuss, disclose, or share case information with any third party except: your authorized attorney or legal representative (with your explicit consent); parties you have specifically authorized in writing; or as required by a valid court order or applicable Texas law.
This confidentiality obligation extends beyond the termination of any service engagement and survives indefinitely. Our professional confidentiality obligations under Texas law are separate from and in addition to the data privacy protections described in this Privacy Policy.
We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for commercial purposes.
We may share your information only in the following limited circumstances:
Service Providers: We use Resend (a transactional email service) to deliver portal links and documents to your email address. Resend processes your email address solely to deliver the message and does not retain or use it for other purposes.
Legal Requirements: We may disclose your information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the unlikely event of a business sale or transfer, client information would be transferred subject to the same confidentiality obligations described in this Policy.
We do not share your information with GoHighLevel or any booking platform unless you explicitly interact with a booking calendar widget on our site.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include: encrypted transmission of data via HTTPS/TLS; secure cloud storage for uploaded documents (Amazon S3 with access controls); time-limited, single-use portal access tokens; and restricted access to client data within our systems.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with our legal and professional obligations.
Contact form submissions and consultation inquiries are retained for a minimum of three years to support potential follow-up and business records. Case-related information is retained in accordance with Texas private investigator licensing requirements and applicable statutes of limitations. Client portal tokens expire on the date specified at the time of generation (typically 7–90 days). Uploaded retainer agreement documents are retained in secure storage for the duration of the service engagement and a reasonable period thereafter.
You may request deletion of your personal information by contacting us at the information below, subject to our legal retention obligations.
Depending on your location, you may have certain rights regarding your personal information, including:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Correction: You may request that we correct inaccurate or incomplete information.
Right to Deletion: You may request deletion of your personal information, subject to our legal retention obligations.
Right to Opt-Out of Communications: You may opt out of non-essential communications from us at any time by contacting us directly.
Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA). To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to verified requests within 45 days.
Our website may contain links to third-party websites, including GoHighLevel booking pages, professional association websites, and licensing verification resources. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Watson Private Investigation Services David Watson, Licensed PI (TX License A11319) Austin, Texas Phone: (512) 801-9754 Email: [email protected]
We will respond to privacy inquiries within 10 business days.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated Policy.
Questions about this Privacy Policy or how we handle your information?
Call (512) 801-9754Or email us at [email protected]